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American Express Started Hiring
| * Role: | Software Engineer |
| * Salary: | 6-10LPA(Expected) |
| * Location: | Gurgaon |
| * Experience: | Freshers |
| * Education | BE/B-Tech/Bachelor’s/Master’s Degree |
| * Batch | Recent-Batches |
Table of Contents
American Express Recruitment 2024 Hiring Software Engineer- Bachelor’s Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
As an Engineer I specializing in chat data analysis and NLP, you will play a pivotal role in enhancing our chatbot’s capabilities and user experience. Your responsibilities will include:
· Engage in Chat Data Analysis: Utilize advanced data analysis techniques to uncover hidden use cases, identify anomalies, and derive actionable insights from chat data.
· Python Code Development: Build and maintain robust Python code to engineer new features and functionalities, ensuring scalability and efficiency in our systems.
· NLP Pipeline Development: Develop and enhance Natural Language Processing (NLP) pipelines to improve the chatbot’s understanding and response accuracy.
· Kibana Dash-boarding: Create visually appealing dashboards in Kibana for effective chat data visualization, enabling stakeholders to gain valuable insights at a glance.
· Splashboard UI Development: Actively contribute to the development of the Splashboard UI, collaborating with cross-functional teams to ensure a seamless user experience.
· Prompt Tuning and Finalization: Assist in prompt tuning and finalization for our 2.0 system, leveraging chat data insights to optimize prompt effectiveness and user engagement.
Requirements:
· Bachelor’s degree in Computer Science, Engineering, or a related field.
· Proven experience (X years) in chat data analysis, NLP, and Python development.
· Strong proficiency in Python programming and familiarity with relevant libraries (e.g., NLTK, spaCy).
· Experience with Kibana or similar data visualization tools.
· Solid understanding of UI development principles and experience with front-end technologies (e.g., HTML, CSS, JavaScript).
· Excellent problem-solving skills and ability to thrive in a fast-paced, collaborative environment.
· Strong communication skills and ability to effectively convey technical concepts to non-technical stakeholders.
Preferred Qualifications:
· Master’s degree in Computer Science or a related field.
· Experience with machine learning techniques and frameworks (e.g., TensorFlow, PyTorch).
· Familiarity with chatbot development frameworks and platforms (e.g., Dialogflow, Rasa).
· Knowledge of Elasticsearch and related technologies.
· Previous experience in a SaaS or tech startup environment.
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