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Facilio Started Hiring
* Role: | Product Support Internship |
* Salary: | 25k-45k Per-Month |
* Location: | Bangalore |
* Experience: | Freshers |
* Education | BE/B-Tech/MBA |
* Batch | Recent-Batches |
Table of Contents
Facilio Recruitment 2024 Hiring Product Support Internship – Bachelor’s Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
As a company, we are a passionate crew of SaaS enthusiasts. We don’t blend in, we break barriers, stay true, and triumph together! As a team, we embody a high-agency mindset, always driven to smash stretch goals and bring our vision to life. We have a globally distributed workforce and have our offices across New York City, Dubai, Chennai, Singapore, and Sydney.
What you’ll do on a daily basis?
- Take responsibility for resolving reported customer issues, ensuring they are effectively addressed.
- Analyze and troubleshoot problems, identifying solutions to resolve customer concerns.
- Work closely with internal teams and developers to advocate for customers and develop effective solutions.
- Create and update documentation, including FAQs and knowledge base articles.
- Continuously maintain and enhance standard operating procedures.
What makes you a great fit?
- Engineering/MBA Graduates: Ready to commit to a 6-month full-time internship at our Chennai office.
- Strong Communicators: Exceptional verbal and written communication skills, adept at translating technical jargon into clear, understandable language for various audiences.
- Analytical Thinkers: Strong logical and analytical capabilities.
- Problem Solvers: Passionate about understanding and addressing customer issues, with solid skills in customer handling and stakeholder management (both internal and external).
- Detail-Oriented Individuals: A keen eye for detail and precision.
Why Join Our Internship Program?
- Earn While You Learn: Enjoy a paid internship experience.
- Pathway to a Full-Time Role: Outstanding performance during your internship could lead to a permanent position with us.
- Build Your Future: Advance your career with hands-on experience in an enterprise SaaS environment, serving a diverse, global clientele.
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How To Apply for this opportunity? (Apply Before Deadline)
If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link “Apply Now” to Apply ASAP
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