Wipro Mass Hiring 2023

* Role:Associate
* Salary:3.5LPA(Expected)
* Location:Kolkata
* Experience:Freshers(0-6Years)
* EducationUndergraduate/Graduate
* Batch2015/2016/2017/2018/2019/2020/2021/2022/2023

Wipro Mass Hiring 2023 Hiring Associate -| Any Graduate

The detailed eligibility Criteria and application process are mentioned below.

Job Description

Job Description

Work Status:                          Work From Office

Educational Requirement:        Undergrad./Graduate

Experience:                            Fresher/Exp. (specially from Customer Service Executive standpoint)

Shifts:                                    US Shift-24/7 (should be comfortable with night shift, Rotational week offs- Split / Consecutive)

Skill:                                       Excellent communication skills.

Notice period:                          Immediate joiners.
Roles & Responsibilities:

Requirements:  

  • 0-6 years of Contact Center experience  
  • Undergraduate  
  • Good communication skills
  • Quick learner, patient, customer centric and pay attention to details  
  • Excellent data entry, typing skills and understanding of call center environment  
  • Basic knowledge of MS Office Tools: Word, Excel & Outlook  
  • Ability to de-escalate calls and handle high profile escalations 

Responsibilities:  

  • Attend and respond to incoming calls and emails accurately and in a consistent, professional, customer-focused manner  
  • Log incidents accurately and document all call information according to standard operating procedures 
  • Implement knowledge acquired during training to research, identify, escalate and resolve consumer queries and complaints  
  • Ensure adherence to rules to resolve query and ensure standard operating procedure is followed  
  • Keep all company information which includes customer information confidential and secured  
  • Ensure compliance to all company policies and procedures.

Qualifications:

Undergraduare/Graduate

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How to Apply For Company Recruitment 2023 – (Please Apply before Expire date of the link)

If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link to Apply ASAP

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