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Mphasis Mass Hiring 2023
| * Role: | Technical-Support-Associate |
| * Salary: | 4.5LPA(Expected) |
| * Location: | Bangalore |
| * Experience: | Freshers(0-3Years) |
| * Education | Any-Degree |
| * Batch | 2020/2021/2022/2023 |
Mphasis Mass Hiring 2023 For Technical Support Associate -| Any Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
Primary Skills:
1. Provide professional remote technical support services for end users.
2. Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
3. Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance
4. Special cases are upgraded in time, and cooperate with other teams to solve user problems
5. Clearly and completely record case information in the system according to the process
6. Find out the user’s usage needs and recommend upgrading products and configurations to improve the user’s experience.
Requirement:
1. Excellent english communication skills, no special accent ( Neutral Accent ) , proactive work attitude, strong sense of responsibility and learning ability.
2. Should be flexible for rotational shifts.
3. Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
4. Knowledge in customer support.
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How to Apply For Company Recruitment 2023 – (Please Apply before Expire date of the link)
If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link to Apply ASAP
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