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DXC Technology Started Hiring
| * Role: | Analyst |
| * Salary: | 5 LPA(Expected) |
| * Location: | Bangalore |
| * Experience: | Freshers |
| * Education | BE/B-Tech/Bachelor’s Degree/Diploma |
| * Batch | Recent Batches |
DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services
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DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services
DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services – Bachelor’s Degree/Diploma |Apply Now
The detailed eligibility Criteria and application process are mentioned below.
DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services
Job Description
About Role:
Essential Job Functions:
- Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
- Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame.
- Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation.
- Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
Basic Qualifications
- Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and troubleshoot basic technical issues.
- Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
- Ability to provide step-by-step technical help, both written and verbal.
- Experience with solving computer-related problems.
- Experience working with company escalation policy.
Requirements and Skills
- Interpersonal skills to interact with customers and team members.
- Excellent problem-solving and communication skills with fluent spoken English and good thought flow.
- Organization skills to balance and prioritize work.
- Ability to work in a team environment.
Work Environment
- Work from Office is mandatory.
- This job role requires working rotational / night shifts.
About DXC Technology
DXC Technology is a leading global independent IT services company that offers a comprehensive range of services including consulting, application maintenance, and IT outsourcing. The company was formed in 2017 through the merger of Computer Sciences Corporation (CSC) and Hewlett Packard Enterprise’s (HPE) Enterprise Services business. DXC Technology has a strong presence in over 70 countries and serves clients across various industries, including government, healthcare, and finance. Its services are designed to help clients modernize their technology infrastructure, improve operational efficiency, and reduce costs. The company is known for its expertise in cloud, AI, and cybersecurity solutions.
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DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services
How To Apply for this opportunity? (Apply Before Deadline)
Simple Steps to Apply
- Click the “Apply Now” link below to go to the platform or job application page.
- Give your information, including your contact details, resume, and any other facts that may be needed.
- After checking your data, click submit. Look for a confirmation message to confirm that your application was received.
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DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services
Recruitment FAQ
How do I apply for a job on w3hiring?
Anyone can apply through the "Apply Now" Link. follow all the steps mentioned in the post.
What documents should I prepare to apply for the opportunity?
You Have to Prepare a current resume and cover letter. Some positions may require additional documents like portfolios or transcripts.
How long does it take to receive feedback?
Employers have different response times, but most respond in two weeks or less.
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Although this varies according on the employer's preferences, the majority of job boards notify you if you are not chosen.
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DXC Technology Recruitment 2024 Hiring Analyst III Infrastructure Services
