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eClerx Started Hiring
| * Role: | Analyst |
| * Salary: | 4.5LPA(Expected) |
| * Location: | Mumbai |
| * Experience: | Freshers |
| * Education | BE/B-Tech/Bachelor’s Degree |
| * Batch | Recent-Batches |
Table of Contents
eClerx Off-Campus Drive 2024 Hiring Analyst- Bachelor’s Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
What are your Key Responsibilities?
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- Review tickets/order IDs base on input documents provided by client
- Communicate effectively to take appropriate steps to resolve customer’s problems
- Checking status of services on account in client tools
- Excellent multi-tasking and creative problem solving skills
- Ability to act swiftly and decisively when dealing with critical situations – ability to assess situations and initiate appropriate action
- Updating order details status in internal as well as client tools
- Should be able to create daily report and share with client base
- Meet process expectations with high quality standards and adherence to SLAs
- Works collaboratively with team & Project Manager to ensure timely delivery of project
What Skills you should have?
- Fresher or 1-year experience in
- Possess good working knowledge of Excel and PowerPoint
- Ability to develop and analyze ticket
- Proven ability to self-check work to ensure results are error-free
- Ability to communicate effectively with clients
- Ability to work in a high-energy, quickly changing, and demanding environment including working in rotational shifts
If this sounds like you then you are our kind of person
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- Bachelor’s degree in any field
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