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GlobalLogic Started Hiring
| * Role: | Support Analyst |
| * Salary: | 4.5-7.5LPA(Expected) |
| * Location: | Hyderabad |
| * Experience: | Freshers |
| * Education | Any-Graduate |
| * Batch | 2018/2019/2020/2021/2022/2023/2024 |
Table of Contents
GlobalLogic Mass Hiring 2024 For Support Analyst- Any Graduate
The detailed eligibility Criteria and application process are mentioned below.
Job Description
Must be willing to work in late night/early morning shifts as per IST to fulfill the project requirement
Should be willing to work in 24×7 rotational shifts
This position requires continuous client interaction, hence the candidate should have excellent written and verbal communication skills in English
International Technical Support experience (B2B preferred)
Knowledge of issue prioritization, High priority issue handling experience
Participation in bridge calls
Experience in Command Center/NOC or infrastructure alert handling preferred
Report generation from the tools
Collaborate effectively across functional teams on a global scale
Action-oriented with strong organizational, analytical, problem-solving, and time management skills
Analytic insight to identify and solve client’s business and technology problems
Job Responsibilities:
Responsibilities include
Acknowledge and investigate application/infrastructure related alerts
Engage the on call team/person for those alerts which are to be taken care by other team
Very quick response and action
What We Offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
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How to Apply For Company Jobs 2024 – (Please Apply before the Expire date of the link)
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