Mphasis Started Hiring

* Role:	Technical Support Engineer
* Salary:	5.5LPA(Expected)
* Location:	Pune/Bangalore
* Experience:	Freshers(0-2Years)
* Education	Any-Graduate
* Batch	Recent-Batches

Mphasis Off-Campus Drive 2024 Hiring Technical Support Engineer- Any Graduate

The detailed eligibility Criteria and application process are mentioned below.

Job Description

Role: Technical Support – Service Desk

Location: Pune/Bangalore

Job Summary –

Candidates with a 0 – 2 years of Service Desk experience – Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts.

Accenture Mass Hiring For Freshers:- Apply Now

Years of experience needed – 0-2 years.

Technical Skills:

 Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.

Management Skills:

 Active listening and probing skills

 Effective business communication skills

 Navigate through ticketing tools and knowledge base articles.

Behavioral Skills :

 Receptive for feedback and willing to learn.

 Positive attitude and team player

Certifications Needed:

 Any graduate

 No certification required.

Skills

PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 60 SECONDARY COMPETENCY : Service Desk SECONDARY SKILL : End User Experience Management SECONDARY SKILL PERCENTAGE : 40

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.