Amazon Recruitment 2023-Hiring Virtual Customer Service Associate  |Any Graduate/PG

Amazon Recruitment 2023-Hiring Virtual Customer Service Associate  |Any Graduate/PG

The detailed eligibility Criteria and application process are given below.

Job Description

Computer Knowledge/Skills:
 Ability to use a desktop computer system
 Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
 Excellent typing skills
 Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
 Demonstrates an ability to successfully navigate websites
 Demonstrates a proficient knowledge of email applications
 Demonstrates an ability to learn in various media
 Ability to successfully adapt to changes in the work environment

Customer Focus:
 Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
 Ability to empathize with and prioritize customer needs
 Demonstrates interpersonal skills with a diverse customer base
 Demonstrates conflict resolution, negotiation, and de-escalation skills
 Demonstrates ownership to resolve challenging customer issues, escalating when necessary
 Ability to determine customer needs and provide appropriate solutions
 Maintain regular and reliable attendance, including the daily schedule as assigned
 Flexible with the working schedule; may be expected to work weekends, holidays and events
 Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:
 Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
 Ability to approach problems logically and rationally
 Action oriented and self-disciplined
 Organized and detail-oriented
 Ability to quickly and effectively prioritize work time in various departments to meet business need
 Ability to maintain composure in highly escalated situations
 Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

Qualifications Required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

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To Know More Details About this job Opportunity click the Link Below.

How to Apply:-  (Please Apply before Expire date of the link)

Method 1:- Apply through the career page of the company.

Method 2:- Apply through the direct link. which has been Provided.

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Step 3:– Fill in all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

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