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Amazon Recruitment 2023 * Role: Customer Service Associate * Salary: 4.5LPA(Expected) * Location: Across India * Experience: Freshers * Education Any Graduate/PG
Amazon Recruitment 2023-Hiring Virtual Customer Service Associate |Any Graduate/PG
The detailed eligibility Criteria and application process are given below.
Job Description
Computer Knowledge/Skills:
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment
Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Accenture Mass Hiring For Freshers:- Apply Now
Qualifications Required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
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To Know More Details About this job Opportunity click the Link Below.
How to Apply:- (Please Apply before Expire date of the link)
Method 1:- Apply through the career page of the company.
Method 2:- Apply through the direct link. which has been Provided.
To Apply Through Direct link:-
Step 1:- Click below Apply link.
Step 2:– You will be redirected to the career page of the company.
Step 3:– Fill in all required details in the form for which job you are applying:
Step 4:- Click on Submit Button.
Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process
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