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Capgemini Is Hiring Company: Role: Salary: Location: Experience: Education: Capgemini Service Desk Engineer 3.5LPA(Expected) Noida 0-5 years Any Graduate

100% Assured job opportunities with a CTC 4 to 12 LPA

Capgemini Off-campus drive 2023 Freshers:-

Job Description

Capgemini Is hiring fresh candidates. We are here to inform you about All off-campus Hiring. Capgemini off-campus drive 2023. We help you to find a better career. Please start your career as a fresher here at Capgemini. Capgemini is a reputed organization and you will get a better experience here by working as fresh candidates. All managers at Capgemini are working-friendly. if you feel stuck They will Manage everything and give you time to build yourself confidently, a hard worker as well as the smart worker. Apart from that if you have any query related to work or you are not able to do a particular task or you have any error that you can’t solve. All the seniors are very friendly with the fresh candidates at Capgemini and they will teach you “how to solve real-life problems”.

The detailed eligibility and application process are given in below.

Job description

Job Description:

We are looking for self-motivated individual with experience in voice based process providing Help-desk Support (IT)
The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 0.6 to 3 year of experience
Preferred qualification is B.Tech/BCA/Diploma in IT field
Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
Should be available to work on Indian Holidays
Should be good in taking initiatives and responsible enough to handle pressure
Must have a good understanding of handling Service desk issues
Should possess excellent verbal & written communication, presentation skills, inter-personal skills
Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain

Responsibilities:

Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
Handling Trouble Tickets in the form of Chat/Service Requests/Emails
Working towards meeting the defined SLAs for all metrics
Maximize customer satisfaction through effective solutions delivery
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues

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How to Apply:- Capgemini Off-campus drive (`Please Apply before Expire date of the link`)

Method 1:- You can apply through the career page of Capgemini.

Method 2:- You can apply through the direct link. which has been Provided.

To Apply Through Direct link:-

Step 1:- Click below Apply Now link.

Step 2:– You will be redirected to the career page of Capgemini.

Step 3:– Fill in all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from Capgemini soon regarding your interview Process