Register yourself to get hired soon:- Register Now
Clari Started Hiring
| * Role: | Technical Support Specialist |
| * Salary: | 5.5LPA(Expected) |
| * Location: | Bangalore |
| * Experience: | Freshers(0-3Years) |
| * Education | BE/B-Tech/Bachelor’s Degree |
| * Batch | Any-Batch |
Table of Contents
Clari Off-Campus Drive 2024 Hiring Technical Support Specialist- Bachelor’s Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
About the Role
We are seeking a proactive and enthusiastic Technical Support Specialist I to join our support team. As a fresher, you will be the first point of contact for our customers, helping them resolve technical issues and providing guidance on product usage. This role offers a great opportunity to learn about our products and interact with various departments within the company.
Responsibilities
- Respond to customer inquiries via email in a timely and professional manner
- Diagnose and troubleshoot technical issues related to our products
- Provide step-by-step solutions to customers through clear communication
- Document customer interactions and technical issues in the support ticketing system
- Collaborate with the engineering team to escalate and resolve complex issues
- Assist in creating and updating technical documentation, FAQs, and knowledge-base articles
- Participate in training sessions to stay updated with new product features and improvements
- Gather customer feedback and share insights with the product team to enhance user experience
- Build strong cross-functional relationships
Qualifications
- 0-3 years of experience in Technical Support
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team and manage time effectively
- Customer-centric mindset with a willingness to learn and adapt
- Detailed, organized, and results-oriented, with a strong level of attention to detail
- Ability to effectively prioritize and escalate customer issues as required, as well as being able to multi-task and perform effectively under pressure
- Bonus to have professional programming/scripting experience
- Familiar with Database queries and joins(MySQL, MS SQL, or Postgre).
- This position requires working in US/UK shifts (until 3 AM IST)
Perks and Benefits @ Clari India
- Flexible working hours and hybrid work opportunities
- Life and accidental coverage
- Mental health support provided by Silver Oak Health
- Pre-IPO stock options
- Well-being and professional development stipends
- 100% paid parental leave
- Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
- Focus on culture: Charitable giving match, plus in-person and virtual events
Other Companies Apply Link:
- Accenture Off-Campus Drive 2024 Hiring Software Development Engineer -| BE/B-Tech
- Tower Research Recruitment 2024 Hiring Software Engineer- Bachelor’s Degree
- Micron Recruitment 2024 Hiring Associate Systems Engineer- Bachelor’s Degree |Apply Now
- Zigment Recruitment 2024 Hiring QA Engineer- Bachelor’s Degree |Apply Now
- Genpact Virtual Drive For Technical Support Role – BE/B-Tech/BCA/BSC |Apply Now
Top Offcampus Drives. Recently going on: Click Here
Join Us On Telegram for More Latest Updates:- Click Here
How to Apply For Company Jobs 2024 – (Please Apply before the Expire date of the link)
If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link “Apply Now” to Apply ASAP
😊 Thanks for visiting our Website. You will be placed soon. Best Of Luck. 👍
