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Facilio Recruitment 2024 Hiring Product Support Internship – Bachelor’s Degree

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Facilio Started Hiring

* Role:Product Support Internship
* Salary:25k-45k Per-Month
* Location:Bangalore
* Experience:Freshers
* EducationBE/B-Tech/MBA
* BatchRecent-Batches

Facilio Recruitment 2024 Hiring Product Support Internship – Bachelor’s Degree

The detailed eligibility Criteria and application process are mentioned below.

Job Description

As a company, we are a passionate crew of SaaS enthusiasts. We don’t blend in, we break barriers, stay true, and triumph together! As a team, we embody a high-agency mindset, always driven to smash stretch goals and bring our vision to life. We have a globally distributed workforce and have our offices across New York City, Dubai, Chennai, Singapore, and Sydney.

What you’ll do on a daily basis?

  • Take responsibility for resolving reported customer issues, ensuring they are effectively addressed.
  • Analyze and troubleshoot problems, identifying solutions to resolve customer concerns.
  • Work closely with internal teams and developers to advocate for customers and develop effective solutions.
  • Create and update documentation, including FAQs and knowledge base articles.
  • Continuously maintain and enhance standard operating procedures.

What makes you a great fit?

  • Engineering/MBA Graduates: Ready to commit to a 6-month full-time internship at our Chennai office.
  • Strong Communicators: Exceptional verbal and written communication skills, adept at translating technical jargon into clear, understandable language for various audiences.
  • Analytical Thinkers: Strong logical and analytical capabilities.
  • Problem Solvers: Passionate about understanding and addressing customer issues, with solid skills in customer handling and stakeholder management (both internal and external).
  • Detail-Oriented Individuals: A keen eye for detail and precision.

Why Join Our Internship Program?

  • Earn While You Learn: Enjoy a paid internship experience.
  • Pathway to a Full-Time Role: Outstanding performance during your internship could lead to a permanent position with us.
  • Build Your Future: Advance your career with hands-on experience in an enterprise SaaS environment, serving a diverse, global clientele.

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