HCL Walk-In Drive 2023 Hiring Non-Technical Role -| Bachelor’s Degree

HCL Walk-In Drive 31th-OCT-2023

HCL Walk-In Drive 2023 Hiring Non-Technical Role -| Bachelor’s Degree

The detailed eligibility Criteria and application process are mentioned below.

Job Description

About the job

Interested candidates can come to office for the interview –

• HCL Tech – H08 – L2 – ODC 5 – Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2 Hyderabad, India 500081
• Interview Date : 30th Oct to 31st Oct
• Interview timings : 11:00 AM to 4:00 PM
• Contact Person: Shikha and Mohit
• *Do not carry any laptop, pen drive, any storage devices or any electronic item.
• Carry 1 Resume, 1 ID & Vaccination Certificate
• Shift – Rotational Shift

HCL is hiring for Non Technical Troubleshooting role :

Location – Hyderabad

Budget – 2.40 LPA

*Fresher Hiring || Non-Technical Role

Responsibilities:

• Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale
• Use techniques like regression, classification, time series analysis, and anomaly detection to predict outcomes or identify patterns.
• Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels
• Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs

Technical skills:

• Experience in Digital Marketing and Campaign Management is an advantage but not a must have
• Basic understanding of HTML, Javascript & CSS
• Good understanding of web concepts and development technologies
• Strong analytical skills

Good to have:

• Experience in handling troubleshooting on accounts, upselling, Billing and reporting queries etc.
• Experience of other related products with Google Ads including AdWords Editor, Google Analytics etc.

Communication

• Excellent written and verbal communication skills; can be flexible in adapting to the communication style of the end users
• Follow communication procedures, guidelines and policies

Customer Service

• Should display skills such as empathy, ownership, sincerity when dealing with Customer requirements
• Ability to work with individuals, companies and large clients

Minimum Qualification:

• Bachelor degree required: Any Graduate (Must have Technical Knowledge of HTML/CSS)
• Diploma in Digital Marketing (Preferred)

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How to Apply For Company Recruitment 2023 – (Please Apply before Expire date of the link)

If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link to Apply ASAP

For More Details & Apply: Click here

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