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HCL Walk-In Drive 31th-OCT-2023

* Role:Non-Technical-Role
* Salary:2.5LPA
* Location:Noida
* Experience:Freshers
* EducationBachelor’s-Degree/Any-Graduate
* Batch2020/2021/2022/2023

HCL Walk-In Drive 2023 Hiring Non-Technical Role -| Bachelor’s Degree

The detailed eligibility Criteria and application process are mentioned below.

Job Description

About the job

Interested candidates can come to office for the interview –

  • HCL Tech – H08 – L2 – ODC 5 – Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2 Hyderabad, India 500081
  • Interview Date : 30th Oct to 31st Oct
  • Interview timings : 11:00 AM to 4:00 PM
  • Contact Person: Shikha and Mohit
  • *Do not carry any laptop, pen drive, any storage devices or any electronic item.
  • Carry 1 Resume, 1 ID & Vaccination Certificate
  • Shift – Rotational Shift

HCL is hiring for Non Technical Troubleshooting role :

Location – Hyderabad

Budget – 2.40 LPA

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*Fresher Hiring || Non-Technical Role

Responsibilities:

  • Provide email and chat support for consulted tickets or hand-offs from other Respond to Customer support queries in accordance with Googles training, standards, frameworks and policies, including providing diagnosis, resolution Creating and optimizing multiple Google Ads accounts at scale
  • Use techniques like regression, classification, time series analysis, and anomaly detection to predict outcomes or identify patterns.
  • Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels
  • Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs

Technical skills:

  • Experience in Digital Marketing and Campaign Management is an advantage but not a must have
  • Basic understanding of HTML, Javascript & CSS
  • Good understanding of web concepts and development technologies
  • Strong analytical skills

Good to have:

  • Experience in handling troubleshooting on accounts, upselling, Billing and reporting queries etc.
  • Experience of other related products with Google Ads including AdWords Editor, Google Analytics etc.

Communication

  • Excellent written and verbal communication skills; can be flexible in adapting to the communication style of the end users
  • Follow communication procedures, guidelines and policies

Customer Service

  • Should display skills such as empathy, ownership, sincerity when dealing with Customer requirements
  • Ability to work with individuals, companies and large clients

Minimum Qualification:

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  • Bachelor degree required: Any Graduate (Must have Technical Knowledge of HTML/CSS)
  • Diploma in Digital Marketing (Preferred)

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How to Apply For Company Recruitment 2023 – (Please Apply before Expire date of the link)

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