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Infosys Mass Hiring 2023
| * Role: | Technology-Support-Specialist |
| * Salary: | 4.5-8.5LPA(Expected) |
| * Location: | Bangalore |
| * Experience: | Entry-Level |
| * Education | Any-Degree |
| * Batch | 2018/2019/2020/2021/2022/2023 |
Infosys Mass Hiring 2023 for Technology Support Specialist -| Any Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
Summary: The Technical Help Desk Support (L1) is responsible for providing first-level technical support to our US-based clients. This includes answering phone calls, emails, and chat messages, as well as providing remote troubleshooting assistance. The ideal candidate will have strong technical skills and be able to communicate effectively with customers.
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Responsibilities:
- Answer phone calls, emails, and chat messages from clients regarding technical issues.
- Troubleshoot software and hardware problems.
- Escalate complex issues to the appropriate team members.
- Document all customer interactions in the ticketing system.
- Stay up to date on the latest technical developments.
- Provide excellent customer service.
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How to Apply For Company Recruitment 2023 – (Please Apply before Expire date of the link)
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