Cognizant Recruitment 2023-Hiring Associate-Projects | Bachelor’s Degree

Cognizant Recruitment 2023 * Role: Associate-Projects* Salary: 4.5LPA(Expected) * Location: Bangalore * Experience: Freshers * Education Bachelor’s Degree

Cognizant Recruitment 2023-Hiring Associate-Projects | Bachelor’s Degree

The detailed eligibility Criteria and application process are given below.

Job Description

Qualification:Bachelor’s in Science/ Commerce/Engineering or equivalent

Responsibility:

Business/Customer:

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  • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • Adherence to customer security and compliance requirements.
  • Implementation of approved change requests in line with customer change management process.
  • Responsible for incident life cycle following ITIL / BIC frame work as applicable.
  • Adherence to customer communication etiquette.
  • Ensure stated productivity requirements are met for the engagement.

Project/Process:

  • Review CSAT feedback and ensure timely implementation of corrective actions.
  • Participate in Critsit process to resolve the incident in a timely manner.
  • Log and triage incidents.
  • Coordinate with resolver groups vendors/carriers.
  • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • Effective floor Management.

Team/People:

  • Continually assess skill level and provide intervention assistance.
  • Contribute to and participate proactively in knowledge sharing sessions.
  • Encourage team individuals to participate in organization innovation programs.
  • Act as a buddy for new hires.
  • Makes recommendations on R&R for team / individual achievement.
  • Makes recommendations to team lead on team’s performance rating.

Organization:

  • Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
  • Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
  • Participate in recruitment drives.

Must Have Skills

  • Ansible
  • AYEHU
  • PowerShell

Good To Have Skills

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  • eCommerce store

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To Know More Details About this job Opportunity click the Link Below.

How to Apply:-  (Please Apply before Expire date of the link)

Method 1:- Apply through the career page of the company.

Method 2:- Apply through the direct link. which has been Provided.

To Apply Through Direct link:-

Step 1:- Click below Apply link.

Step 2:โ€“ You will be redirected to the career page of the company.

Step 3:โ€“ Fill in all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from the company soon regarding your interview Process

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