The Deloitte Digital Content Studio (DDSC), based in Bangalore and Chennai India, provides high volume, high quality digital and print content to Deloitte clients globally. Our ad-tech product M/Suite powers the digital content creation across Technology platform, Digital Media, and Brand Commerce. DDSC is able to meet the omni-channel marketing content production needs of its clients. The DDCS provides image services, advertising production, 3D content, CGI and video production, delivering roughly 15,000 pieces of content daily.
Job Responsibilities:
• Ability to work in a fast-paced environment and effectively process all pertinent data in CRM portals
• Ability to reply to clients promptly and professionally
• Ability to operate under pressure while maintaining the highest level of quality
• Follow up with customer requests and ensure that a high-quality service is provided
• Accountable for all assigned tasks and working with the team to fulfil daily targets and deadlines
• Understand client deliverables procedures and guidelines
• Should be able to learn new processes as needed and have the ability to influence team members to deliver results
• Flexible to work in shift requirements (Australian Time Zone)
Required Skillset:
• Minimum bachelor’s degree (any stream)
• Excellent written and oral communication skills
• Customer-Centric and Customer Obsession
• Approachable, cooperative, professional, and a team player
• Flexible and adaptable to the dynamically changing work environment
• Go-getter and Proactive attitude, detail-oriented
• Enthusiasm and strong self-motivated individual to drive results
