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MoEngage Off-Campus Drive 2024 Hiring Associate Solutions Engineer -| Bachelor’s Degree

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MoEngage Started Hiring

* Role:Associate Solutions Engineer
* Salary:7.5LPA(Expected)
* Location:Bangalore
* Experience:Freshers(0-1year)
* EducationBachelor’s Degree
* BatchNot-Mentioned

MoEngage Off-Campus Drive 2024 Hiring Associate Solutions Engineer -| Bachelor’s Degree

The detailed eligibility Criteria and application process are mentioned below.

Moengage Hiring Freshers

Job Description

Responsibilities

  • Investigating, troubleshooting, diagnosing and resolving technical issues in a cloud/SaaS environment
  • Communicating effectively (both verbal and written) with our customers and internal stakeholders 
  • Customer obsessive and roll up the sleeve attitude to help resolve customer issues or queries with a minimum resolution time
  • Adding recurring issues to knowledge base articles or FAQs to minimize the turnaround time on closing support tickets
  • Give constant and constructive feedback to team leads , product and engineering team to improve customer experience and suggest process improvements.
  • Problem solving, having a natural curiosity and demonstrating the ability to learn rapidly
  • Communicating well with different audiences (developers, technical and non-technical users)
  • Should be flexible to work in shifts based on business requirements, including night shifts

Preferred Skills:

  • Adept in any one or more programming languages like Python,Java,Javascript,Angular,React, HTML/CSS
  • Exposure to Linux/Unix operating systems and REST API
  • Exposure to Database (SQL/Mongo) would be a huge plus
  • Exposure and hands on experience in one of the following like AWS,Kafka and ElasticSearch would be highly preferred
  • Excellent communication skills in written and spoken English

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