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MoEngage Started Hiring
| * Role: | Associate Solutions Engineer |
| * Salary: | 7.5LPA(Expected) |
| * Location: | Bangalore |
| * Experience: | Freshers(0-1year) |
| * Education | Bachelor’s Degree |
| * Batch | Not-Mentioned |
MoEngage Off-Campus Drive 2024 Hiring Associate Solutions Engineer -| Bachelor’s Degree
The detailed eligibility Criteria and application process are mentioned below.
Job Description
Responsibilities
- Investigating, troubleshooting, diagnosing and resolving technical issues in a cloud/SaaS environment
- Communicating effectively (both verbal and written) with our customers and internal stakeholders
- Customer obsessive and roll up the sleeve attitude to help resolve customer issues or queries with a minimum resolution time
- Adding recurring issues to knowledge base articles or FAQs to minimize the turnaround time on closing support tickets
- Give constant and constructive feedback to team leads , product and engineering team to improve customer experience and suggest process improvements.
- Problem solving, having a natural curiosity and demonstrating the ability to learn rapidly
- Communicating well with different audiences (developers, technical and non-technical users)
- Should be flexible to work in shifts based on business requirements, including night shifts
Preferred Skills:
- Adept in any one or more programming languages like Python,Java,Javascript,Angular,React, HTML/CSS
- Exposure to Linux/Unix operating systems and REST API
- Exposure to Database (SQL/Mongo) would be a huge plus
- Exposure and hands on experience in one of the following like AWS,Kafka and ElasticSearch would be highly preferred
- Excellent communication skills in written and spoken English
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How to Apply For Company Recruitment 202 4 – (Please Apply before the Expire date of the link)
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