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Tech Mahindra Started Hiring
* Role: | Associate-Customer-Support |
* Salary: | 3-4.5LPA |
* Location: | Work-From-Home |
* Experience: | Freshers(0-5Year) |
* Education: | Any-Graduate/Post-Graduate |
*Opening: | 800+ |
Tech Mahindra Recruitment 2024 Hiring Customer Support Associate -|Any Graduate
The detailed eligibility Criteria and application process are mentioned below.
Job Description
Job description
Tech Mahindra is Hiring for Graduates
Work Mode- Work from Home
Job Title- Junior/Senior Content Writers (Associate Customer Support)
Language Required-Gujarati, Malayalam, Hindi, Tamil, Bengali, Marathi
Employment Status- 3 Months (Contract Period)
Position Overview:
We’re seeking a highly skilled and experienced content writing expert to join our team and provide support for our Language Model (LLM) and Generative AI initiatives. As a content writing expert, you will play a key role in enhancing the content generating capabilities of AI systems, ensuring meaningful, accurate and contextually appropriate language generation. This is a critical position that requires an understanding of content writing for natural language processing and machine learning. The ideal candidate will have strong skills in short & long formats of writing, strong editing and content review skills, and the ability to collaborate effectively with cross-functional teams. You’ll be required to work on safety or non-safety formats of writing.
Role & responsibilities
- Domestic Process
- Inbound/Outbound Process
- Process on Calling
- Resolving customer queries through phone calls
Qualifications and Skills
- Minimum HSC (12th) completed.
- Must be able to Speak in Hindi and English.
- Good to have experience of at least 1 year in a Call Centre / BPO.
- Age Limit – 18 yrs – 35 yrs
Working days
- 6 days in a week AND 1 week-off on Rotational basis and not necessarily Saturday or Sunday
Prerequisite for WFH (Mandatory)
- Laptop/Desktop with Camera & Mic
- Processor required: i3 or above (AMD not allowed) and 8GB RAM or above
- Windows10 or above (original & activated)
- Internet: Wi-Fi/dongle with min 20 MBPS upload & download speed (mobile hotspot not allowed)
- Power backup
- Noise cancellation Headset
Required Qualifications and Skill Set
- Master’s degree in English, Journalism, Marketing, Communications, or a related field preferred.
- High proficiency in English Language (Writing and Speaking)
- Should have 0 to 5 years of professional experience in writing, reviewing, and editing high-quality content in various genres, styles, and formats, such as news, features, social media, or marketing copy.
- Ability to understand and adapt writing style of client guidelines and policies.
- Understanding of AI technology, machine learning, and natural language processing, and a keen interest in exploring their potential applications in content creation.
- Passion for language, creativity, and innovation, and a strong desire to push the boundaries of what is possible with AI-generated content.
- Meticulous attention to detail and ability to work through problems systematically.
- Strong communication, collaboration, and project management skills, and the ability to work effectively in a fast-paced and dynamic environment. Responsibilities
- To write, rewrite, edit and enhance the content for clarity and correctness as per the given guidelines.
- To review summaries to ensure 100% content quality and usability for model training.
- Collaborate with client product team and other stakeholders to ensure alignment with project requirements while calibrating with the program stakeholders.
- Work with senior writers under their guidance and mentorship undergoing continuous learning and improvement.
- The task will need to be performed on a client owned platform
Qualification & Experience
0 – 5-year experience
Graduation is Compulsory
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How to Apply For Company Recruitment 2023 – (Please Apply before Expire date of the link)
If you are interested and eligible. You can register or apply for this Recruitment online. Please click the below link to Apply ASAP
Apply Link: Link, Link 1, Link 2, Link 3 & Link 4
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