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Wipro Off-campus drive 2023 || Customer Service Representative|| Freshers ||BE, B-Tech, MBA, B.Com, B.A, BCA, BBA, BHM, BSc & BSc|| Gurugram|| 3.5LPA*

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Wipro Off-campus drive 2023 Freshers:-

Job Description

Wipro Is hiring fresh candidates. We are here to inform you of all the recent going on off-campus drives. Wipro off-campus drive 2022. We are here to help you to find a better career. W3hiring is also called worldwide web hiring. Please start your career as a fresher here at Wipro. Wipro is a reputed organization and you get a better experience here by working as a fresh candidate. All managers at Wipro are working friendly. if you feel stuck They will Manage everything and give you time to build yourself confidently, a hard worker as well as the smart worker. Apart from that if you have any query related to work or you are not able to do a particular task or you have any error which you can’t solve. All the seniors are very friendly with the fresh candidates at Wipro and they will teach you “how to solve real-life problems”.

Job Description

Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative

 

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

 

Your Impact as a Customer Service Representative

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handling Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

 

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Roles & Responsibilities:

You bring knowledge & expertise Required Experience

  • Experience 0- 2 yrs
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge of MS Office
  • Defined a career roadmap that offers growth opportunities
  • Performance-based incentive program**
  • Investment in talent development and skills enhancement
  • Work-life balance with 5 day work week
  • Collaborative environment with best-in-class professionals
  • Focus on colleague engagement and fun@work
  • Depends on Process/Client Alignment

Qualifications:

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full-time MBA, BE, and B-Tech graduates with minimum of 6 months of BPO experience
  • Undergraduate (Except pursuing any regular course/technical course, pursuing a course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)

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How to Apply:- Wipro Off-campus drive (Please Apply before Expire date of the link)

Method 1:- You can apply through the career page of Wipro.

Method 2:- You can apply through the direct link. which has been Provided.

To Apply Through Direct link:-

Step 1:- Click below Apply Now link.

Step 2:– You will be redirected to the career page of Wipro.

Step 3:– Fill in all required details in the form for which job you are applying:

Step 4:- Click on Submit Button.

Step 5:- Wait for a few days you will get a response from Wipro soon regarding your interview Process

Wipro Off-campus drive 2023 Freshers

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